Detailed assessment
Indicator values for each area. Assessment as of 2025.
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Risk resistance
The company's readiness to ensure the continuity of services and respond to risks, accidents and emergency situations is assessed.
11/16
| Service Continuity Risk Assessment | 2/2 |
| Security and Resilience Plan | 0/2 |
| Incident and Outage Recording System | 2/2 |
| Implementation of the Security and Resilience Plan | 1/2 |
| Person or Unit Responsible for Resilience | 1/2 |
| Minimum Service Levels and Recovery Priorities | 1/2 |
| List of Critical Functions and Personnel | 2/2 |
| Staff Training on Response to Emergency Situations | 2/2 |
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Integrity
The effectiveness of anti-corruption mechanisms, management of conflicts of interest and compliance with the principles of integrity are evaluated.
12/22
| Anti-Corruption Programme | 1/2 |
| Anti-Corruption Officer | 1/2 |
| Reporting Channels and Whistleblower Protection | 1/2 |
| Conflict of Interest and Code of Ethics | 2/2 |
| Register of Persons Who Have Committed Corruption Offences | 1/2 |
| Management Declaration | 1/2 |
| Corruption Risk Assessment | 2/2 |
| Implementation of Measures and Anti-Corruption Training | 0/2 |
| Counterparty Due Diligence | 2/2 |
| Conflict of Interest Register | 1/2 |
| Procurement Organisation | 0/2 |
Governance
Management efficiency, transparency of decision-making, control and internal management processes are evaluated.
14/24
| Supervisory Board | 0/2 |
| Competitive Selection and Appointment of the Chief Executive | 2/2 |
| Published Financial Plan or Strategy | 2/2 |
| Experience in Attracting External Financing | 1/2 |
| Readiness of the Municipal Enterprise to Attract Financing for Investment Projects | 1/2 |
| Enterprise Website | 2/2 |
| Management Stability | 2/2 |
| Internal Audit | 1/2 |
| Implementation of Audit Recommendations | 2/2 |
| Asset Management | 0/2 |
| Human Resources Management Automation | 0/2 |
| Assessment of Management Performance | 1/2 |
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Operational Capacity
The ability of the enterprise to consistently provide quality services and fulfill planned indicators is evaluated.
14/16
| Achievement of Planned Service Volume Targets | 2/2 |
| Service Quality Control | 2/2 |
| Share of Requests/Complaints Resolved Within the Regulatory Timeframe | 2/2 |
| Communication Channels and Mandatory Consumer Information | 2/2 |
| Capital Investments in Replacement/Renewal / Annual Depreciation | 2/2 |
| Share of Completed Capital Investments Against the Planned Amount | 1/2 |
| Monitoring of Development Strategy Implementation with Measurable Objectives | 1/2 |
| Project Management System | 2/2 |
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Finance
Financial stability, transparency and the ability of the enterprise to effectively manage financial resources are evaluated.
12/22
| Annual Financial Statements | 2/2 |
| External Audit and Nature of the Auditor's Opinion | 2/2 |
| Operating Cost Coverage Ratio | 0/2 |
| EBITDA Margin | 2/2 |
| Quick Ratio | 2/2 |
| Days Payable Outstanding | 0/2 |
| Transparency and Targeted Use of Budget Support | 1/2 |
| Net Debt to Equity | 0/2 |
| Debt Service Coverage Ratio | 1/2 |
| Gross Debt / EBITDA | 2/2 |
| Return on Assets | 0/2 |